Purchase Policies

Thank you for shopping with Custom Letters. Please review our purchase policies before placing your order.

Order Information

All orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). Processing time does not include shipping transit time. We reserve the right to cancel or refuse any order for reasons including incorrect vehicle fitment information, suspected fraud, out-of-stock items, or payment issues.

Payment

We accept major credit cards, PayPal, Shop Pay, Apple Pay and Google Pay. All payments are securely processed. Your card will be charged at checkout.

Taxes & Duties

Sales tax will be applied for orders shipping to states where we are required to collect tax. International buyers are responsible for any import duties, customs fees or local taxes charged by your country.

Accuracy Disclaimer

We make every effort to keep product photos, descriptions and fitment information accurate. Minor color differences may appear due to screen display settings.

Intellectual Property

All our designs, photos and listings are protected by copyright. You may not reproduce, resell or redistribute our product images and designs without written permission.

By completing your purchase, you agree to these purchase policies.

If you have questions, contact us.